Your Electricity Services, One Place.
View your electricity bill, make online payments, check payment status, raise complaints and access consumer services from one easy portal.
Quick Bill Payment
Enter your Consumer ID / Account Number to continue.
Popular Consumer Services
Everything a customer needs for regular electricity account management.
Online Bill Payment
Pay current electricity bills securely through the online portal.
Pay Now →Download Bill
View previous bills and download a copy for your records.
View Bill →Payment Receipt
Check successful transactions and download payment receipts.
Get Receipt →Complaint Management
Register a complaint and track its progress using your docket number.
Register Complaint →New Connection
Start a new domestic or commercial electricity connection application.
Apply Online →Mobile / Email Update
Update consumer contact details to receive digital notifications.
Update Details →GST Invoice
Download GST invoices and transaction documents where applicable.
Download →Account Services
Access account-related information and additional consumer services.
Open Service →Pay from Anywhere
Use your phone or computer to manage your electricity account without visiting a service office.
Complaint & Service Request
Customers can report issues such as supply interruption, meter concerns or other service requests.
News & Important Notices
Use this section for operational updates, payment advisories, service interruptions and public notices.
What's New
Customer Support
Need help with a bill, payment, complaint or service request? Use the helpline or start a WhatsApp conversation with the support team.
For billing, service and complaint assistance